CRM Software Features

IP GPS device-based login options for Work From Home, Work From Office, Work from Client Site, with Single sign-on, on Omni Channel Dialer is integrated with Avyukta E Call CRM.

Avyukta E Call CRM, Offers you all Key Areas for Sales Team under a single roof to enhance your sales team’s efficiency and productivity with an inbuilt Sales CRM Module.

CRM Lead management is a systematic process in which incoming leads are qualified, analyzed, and nurtured so they can be converted into new business opportunities.

Sheets, Forms, Calendar, Gmail & Email Integrations, Calendar events, and Reminders for follow-up, Dates, Deadlines, and Tasks

Remunerations & Employee Register Management Modules with Token & Card system with AHT parameters on Idle, Task Time, Login Logouts, Breaks, and Personal Logouts. Along with Super Admin-based Fixed, Incentive, Hourly, or Project-based Custom Remunerations on WFH, WFO, and WFCS modules.

Assign tasks, with masked Contact Information, of any Client, Vendor, Reseller, or Employee, with KRA & project mapping. And for L2 and L3 tasks, the Approval Base Escalation Resolving System from concerned higher authorities is also available for proper Escalation Management.

client Staging Bifurcations are available, and These stages can be defined, as per the relevant or custom process, campaign or workflow, Varying with the client to client, For Example, Lead Generation, Qualification, Follow up, Demo Scheduling & Completion, P o C, Customer Closure, Documentation & Onboarding, Pre Sales, Clearance, Setup Installation & Commissioning, Training, Delivery NOC, Client NOC & Cross or Up Sales for Multi Projects

Avyukta E Call Client CRM login, is featured for L1/ L2 support,& Event Logging along with URL/SOA or Ledger & KYC Documentation Support, with Omni Channel Communication Client can view Commercials and Task history, can Upload requested documents or can Raise Ticket . & with Call Buttons, Client can talk directly, in selected Departments With Avyukta, or Your Company Defined Customized call Options Buttons when you give this Avyukta E Call Client CRM to your End Clients.

Assign tasks, with masked Contact Information, of any Client, Vendor, Reseller, or Employee, with KRA & project mapping. And for L2 and L3 tasks, the Approval Base Escalation Resolving System from concerned higher authorities is also available for proper Escalation Management.